[+]Resident Services
Package Delivery is available to all residents. If you would like to have your packages delivered to your apartment, contact the management office to get set up. Packages are generaly delivered between the hours of 3pm and 4pm. If you would rather pick up your packages, be sure to have your package slip with you.
Wireless Internet is available at no cost in the lobby of Tower 1 & 2. No password is neccessary to log on. Just select the "TRIANGLEPUBWIFI" wirelss network and launch your web browser.
Dry Cleaning is available for your convenience. Pick-up / Drop-off is on Monday and Thursday in the management office. Just bring whatever you need cleaned down and once cleaner it will be delivered back to the office. Click the word 'Dry Cleaning' to see a price list. Dry cleaning laundry bags are available in the office. If you would like to sign up for Dry Cleaning Services please complete an APPLICATION FORM.
[+]Submitting a Maintenance Request
Please log on to the web portal through our website to submit a maintenance request. From there you will be able to track the progress of your work request. Maintenance will generally complete the request within 72-hours or less. If you have an emergency, call the management office during business hours (Monday-Friday 9:00 am-5: 00 pm) at 216-791-5959. If you have an emergency after business hours, contact the on-call maintenance service at 216-765-2326. Please note emergencies are considered to be plumbing, electrical, or issues with lock/keys.
[+]Moving Out
If your Housing Contract is set to expire in the next 90 days please complete the Move-out Notification Form.
The process below is for residents who have received APPROVAL from the management office.
An express checkout allows you to leave the apartment complex without a formal walk through appointment. You will not be able to contest or appeal any cleaning or damage charges. Residents complete the required steps prior to vacating the apartment. Then, place all keys in an 'Express Envelope' and return the envelope to the office prior to leaving.
Express Envelopes can be picked up in the management office. Click here for the Checkout Guide it contains all the information you will need in preparing to move-out of your apartment.
To Reserve the Elevator click here.
[+]Helpful Links
[+]Contract Renewal 2011-2012
Contract Renewal Timeline
- 2/14 - Renewal Letters are sent to eligible residents
- 2/17 - Information Session Held in the Community Room at 4pm
- 3/17 - Deadline to submit Renewal Intent Form
- 4/15 - Deadline to review and sign new lease
View Sample Housing Contract
View 2011-2012 Apartment Rates
Frequently Asked Questions
[+]Office Contact Information
Office Hours: Monday-Friday: 8:30-5:00
Phone: (216) 791-5959
Fax: (216) 791-5303
Email: thetriangleapts@case.edu
[+]Storage Locker Application
Storage lockers are only available for Triangle Residents at $25.00 per month (per storage unit). Residents interested in obtaining a storage locker may submit an application via the link below. If you have any questions please contact the management office.
Storage Locker Application
[+]Parking
Welcome to the Parking Services Guide. If you intend on bringing a vehicle on site—as a visitor conducting business; or as a returning, or prospective resident registering—there are some parking regulations you will need to be aware of (select the links below).
VISITOR PERMIT REQUEST FORM
